Privacy Statement

Introduction

HAVEP, located at Parallelweg 6-06 in (5051 HG) Goirle and registered with the Chamber of Commerce under number: 18016742, respects the privacy of all visitors to this website. With this statement, we explain how HAVEP, as the controller within the meaning of the General Data Protection Regulation (GDPR), handles your personal data on this website. By using this website, you agree to this privacy statement and give HAVEP permission to process your personal data as included in this privacy statement.

 

Applicability of the Privacy Statement

This privacy statement does not apply to third-party websites, such as websites or apps we refer to on our website and in our mailings. HAVEP advises consulting the privacy policy of these third parties on the respective websites.

 

How Do We Collect Personal Data?

HAVEP can receive information from you in the following ways:

  • Directly from you: for example, by entering into an agreement with us, by using this website, by using our dealer web, when you contact us by email, phone, or in writing, or by subscribing to our newsletter.
  • Via our website: for the exercise, improvement, and registration of our services, we collect various data through our website, including through the use of cookies.
  • Via third parties: we use services from third parties. These third parties then act on behalf of HAVEP. This privacy statement also applies to the data collected through these third parties when they act as processors for HAVEP. We are not responsible for the collection of data not carried out on behalf of HAVEP.

 

What Personal Data Do We Collect?

HAVEP can process personal data about you because you use our (online) services on our website, and/or because you provide them yourself when filling out, for example, a contact form on our website. HAVEP can process the following personal data:

  • Contact and account details, such as your provided name, address, email address, phone number, and login details;
  • Payment and billing information;
  • Website data, such as IP address, traffic, and location data, and information about the use of our website.

 

For What Purposes Do We Collect Your Personal Data?

HAVEP processes obtained personal data for the following purposes:

  • Sending our newsletters and/or promotional materials;
  • Contacting you following the completion of a contact form;
  • Providing you with the opportunity to create an account;
  • Delivering and/or retrieving products and services;
  • Maintaining, improving, and enhancing the relationship with users of our website, or improving services and products;
  • Applying and complying with legal obligations. HAVEP may send newsletters via email. If you no longer wish to receive newsletters, you can use the unsubscribe link in the newsletter.

 

Personal data will not be used for purposes other than those described above.

 

With Whom Do We Share Your Personal Data?

HAVEP does not sell your data to third parties and will only provide it to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with third parties who process your data on our behalf to ensure the same level of security and confidentiality of your data. HAVEP remains responsible for these processing activities.

 

What Cookies Do We Use?

Our website uses cookies, which store technical information. Cookies are small information files that a website leaves on your device, tracking your activities within our website. This includes:

  • The visitor's IP address;
  • The date and time of the visit;
  • The URL of the referring site (the site from which the visitor originates);
  • The pages visited on our website (anonymized);
  • Information about the used browser (type and version, operating system, etc.).

 

Technical information and cookies are used by us to facilitate your visit to our website and to optimize the performance and user experience of the website. Cookies can be placed by HAVEP itself as well as by other parties with whom HAVEP collaborates.

 

Below is an overview of the types of cookies placed through our website:

Functional Cookies

HAVEP places cookies necessary for the proper functioning of the website and for providing the requested service. These cookies are used to save certain user and preference settings, store any login details, and optimize the user convenience of the website.

 

Analytical Cookies (Non-functional Cookies)

HAVEP uses analytical cookies, such as Google Analytics cookies, to collect information about the use of the platform. This includes recording the number of visitors, the pages visited, and the duration of their stay. The collected data is used to improve services and align the content of the website with the wishes and needs of the users.

 

Disabling Cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some functions and services on the website may not function correctly if cookies are disabled in your browser.

 

How Long Are Your Personal Data Retained?

HAVEP does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected and in any case not longer than two years after the agreement between you and HAVEP has ended, unless this is necessary to comply with a statutory retention obligation.

 

What Are Your Rights?

You are responsible for ensuring that HAVEP has the correct personal data. You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to data processing and the right to data portability.

A request for access, modification, deletion, a copy, or withdrawal of consent for the use of your personal data can be sent to info@havep.com. To ensure that the request for access has been made by you, we ask you to send a copy of your identity document along with the request. In this copy, please make your photo, MRZ (Machine Readable Zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) unreadable. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Finally, HAVEP points out the possibility of submitting a complaint to the Data Protection Authority. More information can be found at www.autoriteitpersoonsgegevens.nl.

 

Security

HAVEP takes the protection of your personal data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that the data is not properly secured or there are indications of misuse, please contact us at info@havep.com.

 

Changes

We may change our privacy policy. Changes to our privacy policy will be adjusted in this privacy statement. Therefore, we advise regularly studying our current privacy statement for changes.

 

Questions, Comments, Complaints

If you have any questions, comments, or complaints following this privacy statement or about how HAVEP handles your personal data, you can contact us via email at info@havep.com.

HAVEP
Bergstraat 50
Postbus 11
5050 AA Goirle
The Netherlands

This Privacy Policy was last updated on 17-07-2024.